Pre order items will ship within 1-3 weeks from purchase date.
Following pre order, standard orders are shipped within 2-4 business days via UPS Monday through Friday, excluding holidays. Once your order has shipped, you will receive a confirmation email with tracking. Byrdie Golf Social Wear cannot guarantee transit time as unforeseen circumstances may delay delivery once your package has left our facility.
All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. Byrdie Golf Social Wear is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature.
We hope you are completely satisfied with your purchase. If you are not, we accept returns within 18 days of the date the merchandise was delivered to you.
Returns just got a whole lot easier thanks to our new online returns portal.
Click HERE to begin the return process.
Size Exchanges - Free Return Label
Fit wasn't quite right and you want to swap it for a different size? An exchange is your best option! The cost of to return your incorrect size is on us!
You'll receive a prepaid return label and the replacement size will be sent as soon as we've received notice your original parcel is scanned as "in transit" by USPS. The sooner you return the original, the faster you'll receive the replacement.
This option will only be available if we have enough stock on hand of the preferred size - if stock is running low or it's already sold out, you will not be able to choose that size. If your size sells out before you've sent the original back to us, you'll automatically be issued a refund. A lot of our pieces sell out very quickly so the faster you get it back to us, the better your change of the alternative size being available and it reaching you!
Online Credit - Free Return Label
If you know you'll buy something in the future, but aren't quite sure what you want right now our online credits are valid for 5 years and just like an exchange. we cover the cost of your return! When you submit your return, you will receive a pre-paid label to send your items back.
Refund - $7.50 Return Label
Your refund will be processed back onto your original payment method once your return is delivered to our warehouse. It's a flat rate of $7.50 for return delivery if you choose a refund. This amount will be deducted from your refund total.
If you've paid with AfterPay, any repayments already made will be refunded to your AfterPay account. If you paid with a Credit Card or Shop Pay, the full amount of the returned items (minus the original shipping cost) will be refunded to your original account. If you paid with a Gift Card, your refund will be issued back to that gift card.
You'll be issued a USPS Return Label. Print the label, attach the label to the outside of your parcel, place your return items and invoice from your original order insdie and send the parcel back to us. Its that easy!
Byrdie Golf Social Wear is not responsible for lost or stolen shipments. International returns are responsible for their own shipping charges and return shipping labels.
Return shipping fees are waived for first order. Any return for full refund orders will incur a flat rate shipping charge of $7.50.
Returns must be received by Byrdie Golf Social Wear in their original condition, not having been worn or altered, and with all original tags and packaging.
Once we have received your package, your refund will be processed within 1-4 business days. Please note that your banking institution may require additional days to process and post this transaction to your account after they have received the information from us.